SERVICE DEPARTMENT

Our Location

Car City West
11140 Hickman Road
Clive, IA 50325


Scroll Up
Scroll Down
Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Contact Information


Great buying experience! Talked through our buying requirements with Joe. He listened intently and very thoughtfully helped us to buy the right car for us. Straightforward purchase with open and honest communication.

- Rod Leaverton, GOOGLE

Awesome place! Very helpful!

- Breana Lowry, GOOGLE

It was a great experience from start to finish. Brad really listened to what I was looking for and helped me find the perfect car to suit my needs. He explained everything and I never felt pressured. If you need a car make sure you ask for Brad! He was great.

- Lynne Ripperger, GOOGLE

I had a fantastic experience with Brad at Car City West! He is great to work with and has excellent customer service! He listened to what I wanted and wasn’t pushy. I highly recommend Brad and Car City West!

- Claudia Duff, GOOGLE

Laid back and hassle-free car buying experience. Highly recommend them.

- Nathan Tarr, GOOGLE

I've already purchased one car from then and when it's time for a new car again, I will definitely be going back. No pressure salesmen is a definite plus!!

- Stacia Tapken, GOOGLE

Very handsome and pleasant sales rep, must of been taught by the best, complimentary juice boxes were a nice touch, great people and will definitely be back

- scott motter, GOOGLE

Great experience, very accommodating and not pushy.

- will wstanek, GOOGLE

Very good.

- Nivin Scaria, GOOGLE

We have purchased two vehicles from Car City West and both transactions were smooth, professional, and stress free. Thank you Car City West for being informative, helpful, and caring about our family's vehicle needs! On a side note, they mailed us cookies after our 2nd purchase. That was a nice...

- Lynelle Nelson, GOOGLE

I didn't buy but dealer contacted me super fast.

- fdy, CARGURUS

Brad is a very nice person to work with. He's not pushy, but informative. He's willing to help in any way! Great place to work with.

- Mindy, CARGURUS

Purchased a car from this dealership a couple of weeks ago. On the way home from the dealership the check engine light came on which was a bit annoying. Had to have the air conditioner topped up and a few other minor things done, but overall it has been a good car for the price. The staff were...

- Jennifer Thompson, GOOGLE

Didn’t respond to this request. Just went over and test drove vehicle. Promised a quote on trade- never heard back. Bought elsewhere. Nice people. Seemed like a good deal.

- GuruLDS3Z, CARGURUS

We purchased a 2016 Buick Enclave Premium from Rich a couple of weeks ago. He was very helpful and professional. It was the best experience my wife and I have had in purchasing a vehicle. The loan process was quick and easy. We received great advise on what warranty would be best for us. We will...

- Craig K, GOOGLE

I had Brad and Jason help me get my new car and they were amazing! Super quick, super nice and all around great service! Definitely recommend everyone to go there!

- Courtney Bernickus, GOOGLE

We didn't end up buying a car from here. In terms of our needs and budget, there aren't really a ton of options but the salesman was great in terms of trying to find us something that would work. I'd definitely consider this as one of the places to look next time we're in the market for a used car.

- Kait A, GOOGLE

Great experience. Very easy to work with. I would definitely purchase there again.

- Mike Harken, GOOGLE

The staff was friendly and didn't bully me into getting a car

- John Reese, GOOGLE

Talk to Harvey. He's a great guy!

- Jezreel Erkkila, GOOGLE

Small lot but excellent customer service. Harvey helped us immensely and was nothing but honest and straightforward. If all salesmen were as good and helpful as Harvey, car buying would be alot easier. I highly recommend this dealership

- Jordan Setser, GOOGLE

Great cars and great people

- Heidi McBurney, GOOGLE
View All Testimonials