Car City West

Testimonials

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Nick Sexton
Full Star Full Star Full Star Empty Star Empty Star
2-26-2020
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Dustin Newlon
Full Star Full Star Full Star Empty Star Empty Star
2-19-2020
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Alyssa Gerena
Full Star Full Star Full Star Full Star Full Star
2-13-2020
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Stacia Tapken
Full Star Full Star Full Star Full Star Full Star
12-19-2019
Stacia Tapken

I've already purchased one car from then and when it's time for a new car again, I will definitely be going back. No pressure salesmen is a definite plus!!

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scott motter
Full Star Full Star Full Star Full Star Full Star
12-10-2019
scott motter

Very handsome and pleasant sales rep, must of been taught by the best, complimentary juice boxes were a nice touch, great people and will definitely be back

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will wstanek
Full Star Full Star Full Star Full Star Full Star
12-7-2019
will wstanek

Great experience, very accommodating and not pushy.

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Nivin Scaria
Full Star Full Star Full Star Full Star Full Star
11-20-2019
Nivin Scaria

Very good.

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Lynelle Nelson
Full Star Full Star Full Star Full Star Full Star
11-3-2019
Lynelle Nelson

We have purchased two vehicles from Car City West and both transactions were smooth, professional, and stress free. Thank you Car City West for being informative, helpful, and caring about our family's vehicle needs! On a side note, they mailed us cookies after our 2nd purchase. That was a nice touch!

CARGURUS
fdy
Full Star Full Star Full Star Full Star Full Star
9-30-2019

I didn't buy but dealer contacted me super fast.

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Mindy
Full Star Full Star Full Star Full Star Full Star
9-26-2019

Brad is a very nice person to work with. He's not pushy, but informative. He's willing to help in any way! Great place to work with.

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Jennifer Thompson
Full Star Full Star Full Star Full Star Empty Star
9-16-2019
Jennifer Thompson

Purchased a car from this dealership a couple of weeks ago. On the way home from the dealership the check engine light came on which was a bit annoying. Had to have the air conditioner topped up and a few other minor things done, but overall it has been a good car for the price. The staff were friendly, fast, not pushy, and very helpful. I would recommend for their service. We also got home made cookies from them about a week later!

CARGURUS
GuruLDS3Z
Full Star Full Star Full Star Empty Star Empty Star
9-5-2019

Didn’t respond to this request. Just went over and test drove vehicle. Promised a quote on trade- never heard back. Bought elsewhere. Nice people. Seemed like a good deal.

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Craig K
Full Star Full Star Full Star Full Star Full Star
7-14-2019
Craig K

We purchased a 2016 Buick Enclave Premium from Rich a couple of weeks ago. He was very helpful and professional. It was the best experience my wife and I have had in purchasing a vehicle. The loan process was quick and easy. We received great advise on what warranty would be best for us. We will always go to Car City West first when we purchase another auto in the future.

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Courtney Bernickus
Full Star Full Star Full Star Full Star Full Star
6-12-2019
Courtney Bernickus

I had Brad and Jason help me get my new car and they were amazing! Super quick, super nice and all around great service! Definitely recommend everyone to go there!

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Kait A
Full Star Full Star Full Star Full Star Empty Star
4-12-2019
Kait A

We didn't end up buying a car from here. In terms of our needs and budget, there aren't really a ton of options but the salesman was great in terms of trying to find us something that would work. I'd definitely consider this as one of the places to look next time we're in the market for a used car.

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Mike Harken
Full Star Full Star Full Star Full Star Full Star
4-6-2019
Mike Harken

Great experience. Very easy to work with. I would definitely purchase there again.

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John Reese
Full Star Full Star Full Star Full Star Empty Star
3-26-2019
John Reese

The staff was friendly and didn't bully me into getting a car

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Meliah Rich
Full Star Full Star Full Star Full Star Full Star
1-17-2019
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Penny Johnston
Full Star Full Star Full Star Full Star Empty Star
1-5-2019
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Jezreel Erkkila
Full Star Full Star Full Star Full Star Full Star
12-24-2018
Jezreel Erkkila

Talk to Harvey. He's a great guy!

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Jordan Setser
Full Star Full Star Full Star Full Star Full Star
12-13-2018
Jordan Setser

Small lot but excellent customer service. Harvey helped us immensely and was nothing but honest and straightforward. If all salesmen were as good and helpful as Harvey, car buying would be alot easier. I highly recommend this dealership

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Heidi McBurney
Full Star Full Star Full Star Full Star Full Star
12-4-2018
Heidi McBurney

Great cars and great people

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Kristian Foddrill
Full Star Full Star Full Star Full Star Full Star
11-23-2018
Kristian Foddrill

I stopped in shopping for a used truck for my son to drive. My salesperson Harvey was very courteous and knowledgeable. The finance guy was easy to talk to and work with. The manager demonstrated that he cares about the customers experience and I appreciate that very much. This is the second vehicle we have purchased from Car City and we will return again.

CARGURUS
GuruVTXST
Full Star Full Star Full Star Full Star Full Star
11-7-2018

Very help

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Callsign PANTS
Full Star Full Star Full Star Full Star Full Star
11-1-2018
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Sean K
Full Star Full Star Full Star Full Star Full Star
10-25-2018
Sean K

Our visit to Car City West was truly a 5 star experience! We were able to get the vehicle we wanted at a price and payment that worked for us. The sales team and the finance team were amazing. We will be sending our friends and family to Car City West for their next vehicle purchases!!

GOOGLE
K
Full Star Full Star Full Star Full Star Full Star
10-21-2018
K

Recently bought my 1st new car at Car City West. My salesman John was very personable. And Jason was helpful & patient w/ the financing. I even had the pleasure of meeting Mark. Great people to work with. Thanks Guys! 👍

YAHOO
Kelsey P.
Full Star Full Star Full Star Full Star Full Star
10-12-2018
Kelsey P.

I highly recommend! This was the best car buying experience! Harvey and Jason were extremely friendly, helpful and efficient, and gave me exactly what I asked for! I got the car i wanted at a stellar price AND got a reasonable value for my trade-in! I dreaded going car shopping, but these guys went above and beyond to help me through this process and made it enjoyable! They explained everything to me very clearly and helped make sure I was making the best decisions for me! Definitely not like any other auto business I've shopped at! This was excellent service and I know where I'm going next time I purchase a vehicle!

BING
 
Full Star Full Star Full Star Full Star Full Star
10-12-2018

I highly recommend! This was the best car buying experience! Harvey and Jason were extremely friendly, helpful and efficient, and gave me exactly what I asked …

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Mike Collins
Full Star Full Star Full Star Full Star Full Star
10-12-2018
Mike Collins

Very friendly and great attitude, great people

YELP
Kelsey P.
Full Star Full Star Full Star Full Star Full Star
10-12-2018

I highly recommend! This was the best car buying experience! Harvey and Jason were extremely friendly, helpful and efficient, and gave me exactly what I asked for! I got the car i wanted at a stellar price AND got a reasonable value for my trade-in! I dreaded going car shopping, but these guys went above and beyond to help me through this process and made it enjoyable! They explained everything to me very clearly and helped make sure I was making the best decisions for me! Definitely not like any other auto business I've shopped at! This was excellent service and I know where I'm going next time I purchase a vehicle!

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Phyllis Greener
Full Star Full Star Full Star Full Star Full Star
10-6-2018
Phyllis Greener

I have purchased 2 vehicles here and have absolutely no complaints. The sales staff are very courteous and helpful. The owner, Mark, goes out of his way to make sure you are Totally happy with your purchase. I will definitely make another purchase there should the need arise. P. S. There was nothing wrong with the 1st car I purchased from them. She just couldn't swim in the flood on July 1st. 😥

GOOGLE
Chenzi Lv
Full Star Full Star Full Star Full Star Full Star
9-30-2018
Chenzi Lv

John Malloy is a fantastic and cool salesperson, being professional, upfront about any issues with the car, very helpful and offered me a great deal. Mark and Jason are also great. Looking for a budget SUV for the winter, I totally understand the low-budget used car can be full of hassles. John helped me with the exact car I am looking for with above-average quality, he is very helpful, fixed most issues within one day and offered to fix the rest of small issues. Overall, the purchasing experience is excellent in Car City West!

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sythanh manyvong
Full Star Full Star Full Star Empty Star Empty Star
9-26-2018
sythanh manyvong

They were amazing at the beginning. But 6 months later I’ve got a problem. Well now that it’s in my hands it’s not there problem any more cause I signed papers and they make money off my finances. Way to go car city. My car isn’t worth it anymore. Bought the car at 100,000 miles on it for 18,000. Just said hey you got approved what car do you want and test drove it for half an hour then signed papers and kept rushing me to get insurance and hurry me put them door. Don’t get me wrong good customer service but they will say anything to get there money worth.

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Jacob Duncalf
Full Star Full Star Full Star Full Star Full Star
9-23-2018
CARGURUS
Beccalynn30
Full Star Full Star Full Star Empty Star Empty Star
9-12-2018

They got back to me but this car is not available right now because it's out as a loaner... Think it should be unlisted since it's unavailable...